• ExcessShiv@lemmy.dbzer0.com
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    2 days ago

    Tesla owners are not notified as such when the recalls are fixed by SW updates, they just get an update pushed to the car and a request in the car that there is an update ready to install.

    • Nougat@fedia.io
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      2 days ago

      Maybe that counts as the notification? I’ve never owned a car that does OTA shit. All the recalls that have applied to any of my cars have been mailed to me directly, sometimes even well before they are even able to be repaired, waiting on parts availability.

      • atrielienz@lemmy.world
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        2 days ago

        They absolutely do have to notify people of mandatory recalls and it’s not even up to the company. This person does not know what they are talking about. There’s a difference between a mandatory recall (mandated by the NHTSA/Government), and a voluntary one. Every other car manufacture sends out information to their customers about mandatory recalls (yes, even software updates, yes, even when they’re OTA fixes). Tesla isn’t special. They still have to comply with the law.