A little understood rule of retail is:

• Customer buys something, has neutral opinion.

• Product has a problem, customer has negative opinion.

• Company resolves problem well, customer now has positive opinion.

That’s a very important lesson for organisations to learn. A customer complaint is a golden advertising opportunity.

Balancing ethos, pathos, and logos is still the bedrock of political speeches, marketing campaigns, and courtroom arguments.

Also, beware the Sophists who argue well regardless of the truth.

Hegseth was complaining in March that ‘good soldiers’ were being kicked out because of tattoos. But I guess because he has tattoos, that’s unfair?

Now, he says standards are falling so he’s kicking people out because of beards.

So many confident takes on AI by people who’ve never opened a book on the nature of sentience, free will, intelligence, philosophy of mind, brain vs mind, etc.

There are hundreds of serious volumes on these, not to mention the plethora of casual pop science books with some of these basic thought experiments and hypotheses.

Seems like more and more incredibly shallow articles on AI are appearing every day, which is to be expected with the rapid decline of professional journalism.

It’s a bit jarring and frankly offensive to be lectured ‘at’ by people who are obviously on the first step of their journey into this space.

https://www.voidtools.com/support/everything/

Works well.

The money saved could go to essential tax cuts for billionaires.

Signed 1st edition hardback of New Hampshire by Robert Frost.