• rtxn@lemmy.world
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    1 year ago

    Our business-critical internal software suite was written in Pascal as a temporary solution and has been unmaintained for almost 20 years. It transmits cleartext usernames and passwords as the URI components of GET requests. They also use a single decade-old Excel file to store vital statistics. A key part of the workflow involves an Excel file with a macro that processes an HTML document from the clipboard.

    I offered them a better solution, which was rejected because the downtime and the minimal training would be more costly than working around the current issues.

    • Tar_alcaran@lemmy.world
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      1 year ago

      The library I worked for as a teen used to process off-site reservations by writing them to a text file, which was automatically e-faxed to all locations every odd day.

      If you worked at not-the-main-location, you couldn’t do an off-site reservation, so on even days, you would print your list and fax it to the main site, who would re-enter it into the system.

      This was 2005. And yes, it broke every month with an odd number of days.

    • SSTF@lemmy.world
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      1 year ago

      downtime

      minimal retraining

      I feel your pain. Many good ideas that cause this are rejected. I have had ideas requiring one big downtime chunk rejected even though it reduces short but constant downtimes and mathematically the fix will pay for itself in a month easily.

      Then the minimal retraining is frustrating when work environments and coworkers still pretend computers are some crazy device they’ve never seen before.

      • tool@r.rosettast0ned.com
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        1 year ago

        Places like that never learn their lesson until The Event™ happens. At my last place, The Event™ was a derecho that knocked out power for a few days, and then when it came back on, the SAN was all kinds of fucked. On top of that, we didn’t have backups for everything because they didn’t want to pay for more storage. They were losing like $100K+ every hour they were down.

        The speed at which they approved all-new hardware inside a colocation facility after The Event™ was absolutely hilarious, I’d never seen anything approved that quickly.

        Trust me, they’re going to keep putting it off until you have your own version of The Event™, and they’ll deny that they ever disregarded the risk of it happening in the first place, even though you have years’ worth of emails saying “If we don’t do X, Y will occur.” And when when Y occurs, they’ll scream “Oh my God, Y has occurred, no one could have ever foreseen this!”

        It’ll happen. Wait and watch.

        • SSTF@lemmy.world
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          1 year ago

          Places I’m at usually end up bricking robots and causing tens of thousands of dollars of damage to them because they insist on running the robot without allowing small fixes.

          Usually a big robot crash will be The Event that teaches people to respect early warning signs…for about 3 months. Then the old attitude slides back.

          Good thing we aren’t building something that requires precision, like semi-conductor wafers. Oh wait.

          • Osnapitsjoey@lemmy.one
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            1 year ago

            That’s just be on them losing tons and tons of money from bad usable platter space lol they’re machine gunning themselves in the legs

        • DigitalAudio@sopuli.xyz
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          1 year ago

          Sounds like a universal experience for pretty much all fields of work.

          Government and policy? Climate change? A fucking pandemic?!

          We’ve seen it all happen time and time again. People in positions of authority get overconfident that if things are working right now, they’ll keep working indefinitely. And then despite being warned for decades, when things finally break, they’ll claim no one could have foreseen the consequences of their lack of responsibility. Some people will even chime in and begin theorising that surely, those that warned them, had to be responsible for all the chaos. It was an act of sabotage, and not of foresight.

    • bleistift2@feddit.de
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      1 year ago

      cleartext usernames and passwords as the URI components of GET requests

      I’m not an infrastructure person. If the receiving web server doesn’t log the URI, and supposing the communication is encrypted with TLS, which removes the credentials from the URI, are there security concerns?

      • nudelbiotop@feddit.de
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        1 year ago

        Anyone who has access to any involved network infrastructure can trace the cleartext communication and extract the credentials.

        • walkwalkwalkwalk@feddit.uk
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          1 year ago

          What do you mean by any involved network infrastructure? The URI is encrypted by TLS, you would only see the host address/domain unless you had access to it after decryption on the server.

      • nijave@lemmy.world
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        1 year ago

        Browser history

        Even if the destination doesn’t log GET components, there could be corporate proxies that MITM that might log the URL. Corporate proxies usually present an internally trusted certificate to the client.