Ordered merch from Bioware mid-November for an xmas present. It arrived Jan 4th; they shipped the wrong product.
Contacted them 3 seprate times through their ‘contact us’ page and got ignored for 3 weeks. It wasn’t until I filed a chargeback with my cc that they finally emailed me (4 days after submission).
I had asked for my money back in my various emails; but they didn’t respond to that at all and just shipped me a new package.
Still haven’t gotten that, so no idea if they actually shipped the right item this time. It’s not listed on their site anymore; so they likely don’t have inventory to ship.
We’ll see what’s in the box whenever it gets here.
Ordered merch from Bioware mid-November for an xmas present. It arrived Jan 4th; they shipped the wrong product.
Contacted them 3 seprate times through their ‘contact us’ page and got ignored for 3 weeks. It wasn’t until I filed a chargeback with my cc that they finally emailed me (4 days after submission).
I had asked for my money back in my various emails; but they didn’t respond to that at all and just shipped me a new package.
Still haven’t gotten that, so no idea if they actually shipped the right item this time. It’s not listed on their site anymore; so they likely don’t have inventory to ship.
We’ll see what’s in the box whenever it gets here.
I’ll never spend another dime with EA/BioWare.