• Trainguyrom@reddthat.com
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    12 hours ago

    Having handled RMA disputes in a previous job if FedEx shows a delivery exception we’d generally trust that it was FedEx’s fuckup. Glad you could get it sorted one way or another but that really freaking sucks

    • b34k@lemmy.world
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      11 hours ago

      Yeah these guys outsourced all their CS reps to India, so trying to get through to someone helpful was like talking to a brick wall.

      At least now there’s 2 companies I know to never again use.

      • ᴍᴜᴛɪʟᴀᴛɪᴏɴᴡᴀᴠᴇ @lemmy.dbzer0.com
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        4 hours ago

        You didn’t do the needful. It’s a really important part of the process.

        Sorry, I’m not racist against Indians (in fact my partner on that job is Indian and I like him) but I got micromanaged in my last freelance job by Asheesh from AT&T and I hate that fucking guy. Sitting on his ass in Mumbai telling us to work faster on a 13 hour shift.