I’m not sure if it’s a coincidence, but I raised a case with the ICO in the UK, and today they got back to me asking for all my communication with Reddit. Also today - after a month of silence - Reddit also emailed me with this
If you’re in the UK and had been affected by posts being restored, I’d recommend contacting the ICO. It takes less than 5 minutes
Yes, comments are being restored, but what they’re saying is it’s not something they’re doing deliberately. The scripts people were running were basically failing and comments got restored automatically. That message literally encourages you to run them again or try different ones
That doesn’t even make sense. How could a script failing to delete a post have this outcome?
Yeah… My comments which were restored were deleted for several days before they started reappearing. That doesn’t sound like a flaw on the scripts, but a flaw on how reddit handles bulk comment deletion.
Mine weren’t bulk deleted (I manually deleted weekly) and still respawned weeks after deletion.
The issue is reddit doesn’t store all the data in one indexed and centralized location. It was pointed out that “hot” and “top” sorting aren’t just a sort, but literally TWO LISTS that are constantly being updated and adjusted. So if you remove a comment from one list or location, it still might exist in other places. Then when reddit software gets around to reconciling these differences, the copy that still exists gets pushed onto the other lists and returns.
I’m not trying to justify the system; it sucks and reddit is directly responsible for that. But it does seem like they’re not intentionally restoring content, it’s just a side effect of their bungled system.
Whether they’re doing it on purpose is not relevant to the legal aspect of the situation. They have a responsibility to honor deletion requests. If a user complains, the appropriate response is “sorry you had a problem, we’ll fix it,” not “sorry, we will only honor our legal responsibilities if you follow our preferred [but not stated until now] procedure for requesting deletion, try again.” Having database problems opens you up to legal liability whether you like it or not, and trying to convince users that you are not responsible for your own database is… inappropriate.
Besides, there have been bugs with manual deletion, too. This is at least partly a problem with their own systems.
I’m a web developer, that is absolutely not how any of this works.
Their claim that the scripts are failing causing comments to be restored is not possible. When you make a request to a website the site returns a success or fail status. The scripts are getting success statuses, the users are manually checking and seeing that their posts are deleted and then they reappear later. This means there is a mechanism between step 2 and 3 being run by Reddit affecting an already completed action.
Don’t comment on stuff like this unless you have any idea what you’re talking about.
Except that’s crap, because I have been manually deleting my Reddit comments weekly at minimum for years, and I’ve had several that repopulated a few weeks ago, after being deleted for multiple weeks.
Some of them have respawned more than once even.
So Reddit is entirely full of shit.
I deleted mine by hand, they still returned. I’ve taken to editing them and replacing the text with [deleted]. Seems to be working better for now.