The world’s largest chipmaker promised to create thousands of US jobs. There are growing tensions over whether US workers have the skills or work ethic to do them.::Jobs at the TSMC semiconductor factory in Arizona could require long hours and total obedience. Americans may push back on the company’s culture.

  • ErikDegenerik@lemmy.world
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    1 year ago

    “If an engineer [in Taiwan] gets a call when he is asleep, he will wake up and start dressing,” he said. “His wife will ask: ‘What’s the matter?’ He would say: ‘I need to go to the factory.’ The wife will go back to sleep without saying another word. This is the work culture.”

    Fuck that shit, that’s not work culture, that’s exploitation.

      • ErikDegenerik@lemmy.world
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        1 year ago

        Yeah and TSMC complains about US workers but at the same time keeps opening new plants there. It’s pretty obvious what it’s like to work for TSMC.

          • jws_shadotak@sh.itjust.works
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            1 year ago

            Not much IT work without semiconductors, which is what Taiwan is known for producing en masse. A lot of these decisions to open new factories elsewhere are because of China’s constant threats to invade Taiwan.

        • Yendor@reddthat.com
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          1 year ago

          You know the US government is paying TSMC hundreds of millions of dollars to open plants in the US, right?

    • gramathy@lemmy.world
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      1 year ago

      What the fuck needs to get done by a chop engineer on short notice at midnight anyway

      Or are they just calling line workers engineers to avoid paying overtime

      • ✨Abigail Watson✨@lemmy.blahaj.zone
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        1 year ago

        When I worked in electronics manufacturing, production engineers were frequently out on the floor. Common issues were:

        • a machine was placing a part incorrectly
        • assembly workers couldn’t understand blueprints
        • materials were getting damaged in a process that shouldn’t have been a problem
        • a custom design tool/rig was not acting like it was supposed to
        • there’s something clearly wrong with a process (like it was designed for one person and not an assembly line)

        If anything major (or potentially major) came up, production completely stopped until the problem could be assessed by an engineer. Assembly workers weren’t allowed to fix things and they couldn’t estimate the cost of continuing to run a job with defects. Our engineers didn’t work 2nd/3rd shift though, so every time a job had issues we’d have to drop it and leave it for first shift. A downed line for 8+ hours is a LOT of money and for a bigger company would warrant calling someone in.

        (I think the bigger issue is not “work ethics” like the article said or “need” like you said, but that the US has rules and pay requirements for on call employees)

    • marmarama@lemmy.world
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      1 year ago

      What? Tech companies the world over have people on 24/7 on-call rotas, and it’s usually voluntary.

      Depending on the company, you might typically do 1 week in 4 on-call, get a nice little retainer bonus for having to have not much of a social life for 1 week in 4, and then get an additional payment for each call you take, plus time worked at x1.5 or x2 the usual rate, plus time off in lieu during the normal workday if the call out takes a long time. If you do on-call for tech and the conditions are worse than this, then your company’s on-call policies suck.

      I used to do it regularly. Over the years, it paid for the deposit on my first house, plus some nice trips abroad. I enjoyed it - I get a buzz out of being in the middle of a crisis and fixing it. But eventually my family got bored of it, and I got more senior jobs where it wasn’t considered a good use of my energies.

      Your internet connection, the websites and apps you use, your utilities - they don’t fix themselves when they break at 0300.

      If TSMC’s approach to on-call is bad, then yeah, screw that. I don’t see anything in the article that says that one way or the other. But doing an on-call rota at all is a perfectly normal thing to do in tech.

      • MaybeItWorks@sh.itjust.works
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        1 year ago

        Yeah, but tech workers get paid six figures and TSMC doesn’t want to pay the workers. This issue isn’t that Americans lack the skills. The issue is that TMSC doesn’t want to pay for skilled American labor. In Taiwan they don’t have to. This whole situation is why Thomas Friedman’s theory on globalization was wrong.

      • ieatpillowtags@lemm.ee
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        1 year ago

        The article mentioned employees being discouraged from claiming overtime, so I do wonder how they handle on call.

      • DigitalWebSlinger@lemmy.world
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        1 year ago

        A SaaS startup I used to work for tried to implement on-call rotations for their salaried engineers. No additional compensation was offered for the time you were on-call, and if you did get called, the policy was going to be essentially “take the next day off” - when we already had unlimited PTO. I was not happy, and made it known at the time. My manager mentioned that, being in a senior role, I might have the opportunity to excuse myself from the rotations. Ew.

        The effort didn’t end up going anywhere, but that’s been my sole experience so far with on-call efforts in software engineering.

    • maporita@unilem.org
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      1 year ago

      Our company is like that, but you’re not going to get a call every night. Each person in our (small) support group does a rotation of standby one week every two months. During that week you need to be available after hours and have your cell phone on. The upside is that we get time off for working after hours and we get extra days off just for being on standby which more than compensates, plus we get good overtime pay.

      • SpikesOtherDog@ani.social
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        1 year ago

        We have this as well. One year into it and I have never been called in. The network engineers have been several times, but the pay is compensation for the inconvenience.

    • whataboutshutup@discuss.online
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      1 year ago

      Honey, I’m waiting you tonight.

      Sorry, I’m busy.

      I made something special…

      No, I can’t.

      Please, just say you cheat on me. I beg.

      Sorry, sug. It’s just work. Again.

      What a moodbreaker. Fifth time in a row. Fuck your boss.

      Actually, he promoted me and said you can move in with me there.

      Where?

      Our quarters within the facility. We can have our time on my breaks. They can even hire you too! They’ve even built a kindergarten there, so we are full served as a young family.

      Divorce. Now.

    • BastingChemina@slrpnk.net
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      1 year ago

      I have no problem with that, as long as you pay for what is worth.

      I know engineers who had work where their had to be on call like that. However they were doing rotation and they were being compensate for all the time they had to be on call.

      From what I remember they were getting 0.3 days of paid holidays for each 12h they were being on call. This was on top of their 5 weeks+ of paid holidays (France).

      I think the issue is not the work ethic of the employees, but the ethics of the employer in this case.

      Edit: I forgot to say but if course if they are actually called then they get paid for the hours they spend at the factory on top of the compensation.

    • GreenBottles@lemmy.world
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      1 year ago

      I work in the US and I’m on call 24 hours a day basically doing IT work it’s not that crazy

      • marmarama@lemmy.world
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        1 year ago

        If you’re on-call 24/7/365 without a break, and it’s not because you have equity in the company, then find a new job.

        If you don’t, then your health (physical and mental) will eventually force you to leave anyway. I did it at a startup where I was employee #1 (no equity for me), just me and the founders, and I nearly had a nervous breakdown from it, and ended up quitting from stress. Afterwards I decided I would do no more than 1 week in 3, and life got better after that.

      • AggressivelyPassive@feddit.de
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        1 year ago

        Unless you let yourself get fucked over, you’re not on call 24/7/365 and for the time you are on call, you should get some sort of compensation.

        They want to pay you shitty for 8 hours and than let you work 12-14 plus being on call for the rest of the day.

        • Damage@feddit.it
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          1 year ago

          Here in Italy “being on call” is a contract clause, it’s often a rotation roster between multiple similar employees, and requires extra compensation

  • HeyListenWatchOut@lemmy.world
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    1 year ago

    Shitty framing.

    They don’t want to pay for the luxury of being able to have an engineer on call 24/7 by paying 3 people to cover a full 24-hr spread of time.

    They want to pay one guy a shit salary without overtime and be able to work them 24/7/365.

  • Flying Squid@lemmy.world
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    1 year ago

    Work ethic? Fuck you and your “work ethic.” I do my job and I do it well because it pays me to do it and if I don’t do it well, they could replace me. Why do I need a “work ethic?”

    • Filthmontane@lemmy.world
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      1 year ago

      They want US workers to be cheap labor without sacrificing quality. It’s impossible to do that so they’re blaming the workers for being bad instead of blaming the companies for not paying workers well enough.

      • silvercove@lemdro.id
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        1 year ago

        I recently moved some of our team’s headcount from the US to cheaper countries (Balkan). Given how expensive the US is, it made no sense to hire there. You can’t argue against math.

        Plus, there are great ecosystems growing in these low cost countries.

  • bassomitron@lemmy.world
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    1 year ago

    So many ignorant comments in this thread. First of all, Taiwan isn’t some poor, developing nation, they’re extremely modernized and highly educated. They literally rank among the highest education rates and scores in the world: https://en.m.wikipedia.org/wiki/Education_in_Taiwan

    For comparison of a basic education stat, the US has around a 79% literacy rate among adults while Taiwan has around 98%.

    Second of all, TSMC workers in Taiwan make decent money on average:

    https://focustaiwan.tw/business/202307010011

    And for their US operations it will be above average as well:

    https://www.glassdoor.com/Salary/TSMC-Salaries-E4130.htm

    https://www.salary.com/research/company/tsmc-salary

    Now, I do agree that their work culture appears to be toxic. However, how many companies in the US are just as demanding and brutal? While Americans are stereotyped as lazy, we’re actually the exact opposite when you look at our average productivity and workloads.

    https://news.gallup.com/poll/175286/hour-workweek-actually-longer-seven-hours.aspx

    https://clockify.me/working-hours

    https://www.bls.gov/productivity/

    Compared to some Eastern countries, we’re definitely working less, but not necessarily producing less, as it’s pretty much proven that longer hours results in a sharp drop off in productivity.

    https://www.researchgate.net/publication/241684896_Are_long_hours_reducing_productivity_in_manufacturing

    Anyway, just food for thought.

  • YeetPics@mander.xyz
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    1 year ago

    “You aren’t sweat-shoppy enough to host one of OUR sweat shops.”

    Haha okay, xinny.

  • ydieb@lemm.ee
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    1 year ago

    This exploitative just creates burned out engineers. It’s a reason total productivity has seen increasing with reduced work weeks. Well rested and happy people are vastly more efficient.

  • carl_dungeon@lemmy.world
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    1 year ago

    Ah yes, the skill to work 100 hours a week and be on call 24/7 and expect things like breaks. They should ask Amazon where they hire because that’s much of the same!

  • TopShelfVanilla@sh.itjust.works
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    1 year ago

    It’s never been about US workers having the skills. It’s always been that we expect to be compensated for our labor. Paying real wages looks bad for their bottom line so they export the work and import the product at a fraction of the cost.

  • Fafner@yiffit.net
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    1 year ago

    That’s why manufacturering was sent over there in the first place, to exploit a labor market that works harder for less.

    We are not lazy, we just know we are getting fucked and are not too afraid to speak up about it.

  • AutoTL;DR@lemmings.worldB
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    1 year ago

    This is the best summary I could come up with:


    It’s why the company, Taiwan Semiconductor Manufacturing Co., wants to get the US government to approve visas for up to 500 additional Taiwanese workers — a development that an Arizona labor union is trying to stop.

    Differences in work culture between the US and Taiwan — where employees say extended shifts and worker obedience are expected — could bring challenges to not only the construction of the factory but also its operations after opening.

    On July 24, a Taiwanese YouTube channel with nearly 3 million subscribers posted a video accusing the Arizona workers of being lazy and using their phones too much on the job, a bilingual newsletter on tech, business, and US-Asia relations reported.

    But Focus Taiwan reported in June that when he was asked about US workers’ concerns about the company’s culture, Mark Liu, TSMC’s chair, said: “Those who are unwilling to take shifts should not enter semiconductor manufacturing.”

    Liu also said that TSMC’s US workers would not be expected to adopt the same work culture as those in Taiwan — and that he’d be open to changes as long as the company’s core values were upheld.

    “The TSMC Arizona fab is now in a critical phase of handling and installing all of the most advanced and dedicated equipment in a sophisticated facility,” the company told Insider, citing the deployment of giant and complex tools.


    I’m a bot and I’m open source!

  • Stinkywinks@lemmy.world
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    1 year ago

    Why would anyone know how to make chips, if we don’t make chips. Who’s going to teach them to make chips, the chip fairy?

  • neptune@dmv.social
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    1 year ago

    If this story interests you, and you haven’t read Chip War, definitely read Chip War.