I had some performance problems. Suddenly, steam deck lost about 60% of its performance in games. My troubleshooting didn’t help. After that, I contacted steam support. We were talking for about a week, but nothing helped, so they agreed to send me a replacement.

I have to say… The fresh vent smells even better than I remember.

    • devtimi@lemmy.worldM
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      11 months ago

      Apple will sell you a laptop with dead pixels on the screen and refuse to replace it unless a certain minimum number are dead. I was furious.

      • radau@lemmy.dbzer0.com
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        11 months ago

        I had a 3 day old Macbook Pro have the screen shatter when opening it. The store said it would be covered then the repair center said it would be $2000 which was only $600 less than the entire laptop. Took like 3 hours on the phone and finally the freaking store paid out the repair center. Thinkpads from now on lol

      • Dandroid@dandroid.app
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        11 months ago

        I used to work for a company that made an ultra low budget android tablet. We had dead pixels on like 10% of them. Our LCD provider would tell us the same thing. Unless there are at least 3 dead pixels, they aren’t taking them back. We changed our LCD provider ASAP, but we sold probably 1-2K of those POSes. That’s probably 100-200 $50 tablets with dead pixels.

        But at least our tablets were $50 pieces of trash, not $2000+ MacBooks.

    • Julian@lemm.ee
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      11 months ago

      True but not all tech companies are so forgiving. Most laptops I get have their warranty expire after a year, and I doubt they’d replace anything without charging something.

      • _haha_oh_wow_@kbin.social
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        11 months ago

        I feel like “forgiving” isn’t quite the right word to describe a company that makes shit that breaks after less than 2 years…