They ran the train but lockdown started the next day so my 8 day trip was off. Then they said you couldn’t get a refund on advanced tickets but could rebook later (at extra cost) up to a certain date but who knew when lockdown would end? I wouldn’t have been able to get more leave anyway. Then they said a few days later that advance ticket refund would be given but when I applied they said “Too late, it’s after the date you were due to travel”. Every other company I’d booked with gave refunds even those bookings that were non-refundable. It looks like Caledonian Sleeper’s days might be numbered anyway. Oh dear. How sad. Never mind.
Thereby tieing you to your ISP forever unless you were willing and able to keep changing your email address.
Never. Use. Your. ISP’s Included. Email. Service.